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Legal Advice

As part of your legal expenses cover, our solicitors provide expert guidance across a range of everyday legal issues. Below is a brief overview of the four key areas of support available.

Getting Started

The first step in this process is for a member of our team to understand the advice you need and determine if they think it is (a) covered and (b) has merits. If the answer to both of these is yes they will discuss with one of our subject matter experts who provided they agree will then refer the matter to the insurer to confirm that cover is in place. We will then arrange advice either through ourselves or a nominated firm. Until that has happened you are not a client of OCL or the nominated firm and all of our obligations are to the insurer.

Contract Disputes

If you’ve purchased or hired goods or services for personal use and something goes wrong, our solicitors can assist you. Support includes pursuing claims arising from faulty products, poor workmanship, or breaches of consumer contracts.

Subject Matter Experts – Elliott Blake and Jack Wroe

Property Disputes

Our solicitors can assist you in disputes affecting your home, including issues with neighbours, nuisance, trespass, and damage to your property. Whether it’s noise complaints, boundary disagreements, or physical damage caused by third parties, you can receive legal guidance and assistance in seeking resolution or compensation.

Subject Matter Experts – Charlotte Bramhald and Jack Wroe

Employment Disputes

If you face problems at work — such as unfair dismissal, discrimination, breach of contract, or disputes around redundancy — specialist employment law solicitors can advise you on your rights and support you through negotiations or legal action where needed.

Subject Matter Experts – Matt Midgley and Georgina Powner

Identity Theft

In the event you fall victim to identity fraud, our solicitors can help protect your credit status and defend you against wrongful claims. This includes challenging fraudulent transactions, removing incorrect judgments, liaising with financial institutions, and assisting in restoring your identity record.

Subject Matter Experts – Gulmehnaz Baz and Tommy Spouse

Need More Information?​

If you’re unsure whether to make a claim, or just want to understand more about the process, get in touch. One of our experienced team members will walk you through everything and answer any questions you have.

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